Returns and exchanges

Returns and exchanges

We are happy to exchange or refund (excluding shipping cost) all items that are in original condition, that are unworn and unwashed.

Please email info@bamandboo.co.nz requesting either a return for an exchange or refund. This must be done within 10 working days from the original date of purchase.

When returning your purchase, PLEASE ADD A NOTE with your request along with the purchase you are wanting to return. This needs to be done through tracked postage.

Our returns address is:

27 Helen June Avenue, Flagstaff, Hamilton, 3210, New Zealand

Once your item has been received we will process the exchange or refund that is required.